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Collaborative Decision Making for Successful Implementations
Monday, 22 Feb, 2021
Collaborative Decision Making for Successful Implementations

I’ve read that some leaders and project managers prefer not to collaborate when

Training vs. Learning: do you want to train? Or have someone learn?
Monday, 15 Feb, 2021
Training vs. Learning: do you want to train? Or have someone learn?

Did you ever wonder why training fails so often? When important material, meant to improve or educate, is not

Buying Patterns: what are they, and how to influence them
Monday, 1 Feb, 2021
Buying Patterns: what are they, and how to influence them

Have you ever wondered why people don’t buy, even when it seems your solution is perfect for their needs? Have

Assumptions: Why being right is wrong
Monday, 18 Jan, 2021
Assumptions: Why being right is wrong

While researching my book What? I discovered that when listening to others, we naturally assume we understand what’s meant and don’t question that

Make the Phone Your Friend: best practices for sellers, healthcare providers, and consultants
Monday, 6 Apr, 2020
Make the Phone Your Friend: best practices for sellers, healthcare providers, and consultants

When my first book Sales on the Line came out in 1993, it was the 26th book published