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Where is the real control in the sales process?
Monday, 23 Nov, 2020
Where is the real control in the sales process?

Recently I listened while a coaching client pitched his solution precisely when he could have facilitated his prospect through the contingent issues she had to handle before she could buy anything.
SDM: Why did you pitch when you pitched?
CL: It gave me control over the conversation, and gave her the data she needed to understand why she […]

Stop Trying to Persuade; Facilitate Congruent Decision Making Instead
Monday, 2 Nov, 2020
Stop Trying to Persuade; Facilitate Congruent Decision Making Instead

I recently heard a project manager in a software services company mention a

Selling Only Handles a Small Portion of Buying Decisions
Monday, 5 Oct, 2020
Selling Only Handles a Small Portion of Buying Decisions

Do you ever wonder why all those folks who obviously need your solution don’t buy?

Authenticity in Business: differentiating yourself in these uncertain times
Monday, 24 Aug, 2020
Authenticity in Business: differentiating yourself in these uncertain times

Things are changing these days. Of course we’re always in flux, but during this

The Importance of Confusion
Monday, 27 Jul, 2020
The Importance of Confusion

When I begin an on-site training program I start by saying: “Hi everyone. I’m going to begin with a warning:

Dancin’ in the Street with Keb Mo
Monday, 4 May, 2020
Dancin’ in the Street with Keb Mo

Every day, now, I walk up and down the one mile levee where I live on a houseboat on the Columbia River in North Portland. I’ve gotten to meet many of the neighbors these weeks: folks that used to go to the gym are now runners and walkers regardless of the weather; folks I’ve never met are now outside