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Monday, 11 June 2007

I’ve had several instances today in which people whom I’ve paid to give me a product or service didn’t contact me to tell me something I needed to know, and it cost me money. When I finally got ahold of them, they just kinda shrugged it off.
How do we know when vendors will give us what we deserve – before we choose the vendor?
Seems to me vendors should be aware of their customer service these days. The world has indeed become a very small place.