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Sharon Drew Morgen Bio

Tuesday, 23 July 2019

Sharon Drew Morgen is a breakthrough innovator, original thinker, NYTimes Bestselling author, consultant, and coach. She is the originator of Buying Facilitation®, the generic change facilitation model used by sellers and coaches to enable buy-in and decision making as people go through their steps to change. Sharon Drew has used this model successfully with doctors and healthcare providers to facilitate patients in permanently generating new brain synapses to generate new healthful behaviors.

Sharon Drew has spent her life developing change/decision making models, including Buying Facilitation®, the HOW of Change, steps to systemic change, and listening for systems. She has trained her models to over 100,000 sellers, coaches, and leaders since 1987, including KLM, IBM, Kaiser, KPMG, Wachovia Bank, Morgan Stanley, FedEx, GE, P&G, etc.

Work History

Sharon Drew started her work in social services as a mental health professional and probation officer.

In 1979 she became one of the first women stock brokers (and million dollar producers) at Merrill Lynch on Wall Street.

In 1983, Morgen started up a tech company called Tangent Decision Support Services in London, Hamburg, and Stuttgart. In that same year she and Lady Joan Yong co-founded The Dystonia Society that currently serves over 50,000 Dystonia sufferers across Europe.

In 1989 Morgen founded Morgen Facilitations, Inc, and began training Buying Facilitation® to global corporations. She still trains and coaches.

From 1990-1995 Morgen was a keynote speaker at many of the Spirituality at Work conferences that began melding hearts and minds in the business environment, believing it’s possible to both make money and make nice.

In 2014 Sharon Drew added listening and communication to her training competencies, with the publication of her award-winning book WHAT? Did you really say what I think I heard? in which she teaches listeners how to close the gap between what’s said and what’s heard.

2020: Sharon Drew continues to train global corporations and make Buying Facilitation® available to single learners through guided study.

Original material

As a lifelong student of decision making, change, communication, and systems thinking, Morgen has been developing change management models for over 50 years that enable true communication and collaboration. She has designed a new form of question called Facilitative Questions that direct brain functions to action, and a new form of listening called Systems Listening which enables professionals to hear what’s being meant behind what’s being said. She has also developed an original form of training that enables learning and change from the inside.


Morgen suffers from a unique form of autism called NLD: Non-Verbal Learning Disorder, making her quirky, charming, smart, and slightly obnoxious.


Morgen has been seen on CNN, NBC, CNBC, has appeared on over 1000 radio shows and 250 webinars.


Morgen is the author of the New York Times Business Bestseller Selling with Integrity and 7 other books and 1300 articles on topics such as change management, decision making, listening, marketing automation and sales. Her original thinking generates ideas on how systems of any kind can change congruently, and how we all can enable each other to bring our brains, hearts, and authenticity to relationships and the workplace.

Morgen is the author of an award-winning blog that features articles on sales, questions, customer service, decision making, marketing, and listening. www.sharondrewmorgen.com.

Book titles include:

WHAT? Did you really say what I think I heard?

Dirty Little Secrets: why buyers can’t buy and sellers can’t sell and what you can do about it.

Buying Facilitation®: the new way to sell that influences and expands decisions

The New Paradigm Series:

  • Changing the thinking
  • Changing the process
  • Changing the skills

New York Times Business Bestseller: Selling with Integrity: reinventing sales through collaboration, respect, and serving

SOMEBODY makes a difference

Sales on the Line: meeting the demands of the 90s through phone partnering

Contributor to

Chicken Soup for the Soul at work, by Jack Canfield, Mark Victor Hansen, Maida Rogerson, Martin Rutte

Chicken Soup for the Mother’s Soul, by Jack Canfield, Mark Victor Hansen, Jennifer Beard, Hawthorne, and Marci Shimoff

The Other Piece of Advice You Need to Earn Your Clients’ Loyalty edited by RainToday.