How many of you know the exact percentage of sales you close? Many companies labor under the misconception that they close 17 or 20%…

For decades, I have been a proponent of, and keynoter in the field of, Spirituality in the Workplace. There seem to be different names for it these days: the heart of business, corporate social responsibility, conscious capitalism, patient capitalism, bringing the heart to work. What it means, underneath all of the words, is that we recognize that we have a responsibility to care about each other, and the earth, and run our businesses in a way that end up with a net plus — not just increased profit.

What, exactly, are the skills we need to help make a difference, to help people choose to do ‘the right thing’? I’m going to offer some new thinking that’s in line with my biases.

Richard Trafton and Diane Marentette have written a useful, engaging, and well-written book to help us all be better leaders. A New Brain for Business is a gentle, smart book filled with really good ideas about how to change to be the best you can be, using your natural brain propensities.
One of my favorite things […]

This week I was inspired by my friend Scott Allen’s post on the AmEx OPEN Forum called: Is your business ready for the new normal?
His excellent article got my attention right at the beginning:
As the economy begins to rebound, are you wondering when things will get back to normal for your business?
If you believe the prognosticators and […]

For decades, folks who discovered Buying Facilitation™ were delighted. Finally, these visionaries said, a way to help those behind-the-scenes decisions get made in our favor instead of just sitting and waiting for buyers to come back and buy! One man, a VP of Sales at Merrill Lynch, shouted, “I KNEW IT I KNEW IT! I KNEW SOMETHING […]

You hate to cold call, right?  Dale Carnegie taught us (in 1937) that we have to get in front of people to make a sale. In those days, there was no other way.
Yet we’re still listening to him, believing that getting in front of prospects will give us an edge – forgetting, of course, that everyone else […]