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Articles tagged with: retirement

Sharon Drew’s ‘retirement’ & the Future of Buying Facilitation®
Wednesday, 19 Sep, 2012
Sharon Drew’s ‘retirement’ & the Future of Buying Facilitation®

By any objective standard, I’ve been successful: It’s been a blessing that an out-of-the-box idea…

Don’t make your issue the customer’s problem
Friday, 9 Sep, 2011
Don’t make your issue the customer’s problem

I use the USPO to pick up items people buy from my on-line store. It’s a simple process: I push a few buttons, and the package is scheduled to be picked up at my front door in about 3 minutes or less.
Yesterday, I left the office and noticed a mailer sitting there: it was to have been picked up […]